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WHAT OUR CUSTOMERS ARE SAYING
Just had to send you a message to congratulate you on your great prices and unbeatable service. Placed on order for some Junior Skis last weekend and received them by Thursday evening!!! Well priced, well packaged and sent in double-quick time - really couldnt ask for better!
Hi Guys, No query this time. I just wanted to say a big thank you to all the team member of Scuba store that I have dealt with for the past couple of days. Very nice, patient, helpful. I have already recommended your store and will continue to talk to my friends about your store and customer service. I\m sad that I couldn\t buy everything with you but those things happen and won\t stop me in any ways to order again and no rush order this time!! Thank you for your help, Christine PS: I would maybe suggest to use one email address where clients can use for correspondence once they have a query number rather than completing the customer enquiry form every time. Not the end of the world but it is a bit easier. :)
Just wanted to say how great this company is. I had my dive computer within 3 days of ordering. Keep up the great work.
Thanx Maria, It's a pleasure to do business with people when they exceed your expectations. I'll be back in the near future for a couple of Apeks reg's, which I know will fit. ;o)
Hi! I just want to let you know that Im very satisfied with your service. I was hesitant at first because it was in fact my first time ordering an item online. Customer service was fast with a reply when I asked about the availability of an item. My item was delivered in less than a week (earlier that Ive expected) considering that my location is very far from where the item will come from. Thank you very much for the fantastic service! I will definitely order items from you again soon...
Your website is excellent and far better than your competitors. That is why I am buying from you! I appreciate that I was able to see how much shipping will cost without having to fill out a lot of forms first. Thanks!
I live in Australia and did a order a order from this store. I found it very easy to use, great feedback on my order with items that where in stock and what needed backorder and when would be in stock. Great tracking of order, great delivery time. Could not fault this store. Will use again. Highly recommend. Brett
Dear Maria Thank you and your team for your speedy reply, i look forward to diving with my new scubapro fins soon. Thanks again for the great service, love shopping at Scuba Store, it is a very professional operation ;-) Kindest Regards.
Many Thanks Scubastore. Bought the Suit Sunday Night and Received it 36h later! Amazing. Keep up the good work. Best Regards Pedro Silva
Dear Scubastore, Thank you for your fast responce. I have taken your advice and re-ordered another computer. I understand that waiting time for stock is out of your control and fully appreciate your concern and understanding. Therefor I wish to cancel the above order. My new order number is 209896. I am very happy with your customer service to date and intend to continue to shop through your store. Good service is a rare comodity these days and should be rewarded with loyalty. Regards Carl davies