In stock items:
If a product is showing as "In Stock", we'll despatch your order the very same working day provided there are no problems with authorising your payment and you placed your order before 2.00 pm (Central European Time). The time it takes from despatch to your door will depend on the delivery service you select at the checkout.
Items not in stock in our warehouse:
If a product isn't in stock in our warehouse, but is available from one of our key suppliers, the expected delivery time will be listed in "days" (i.e. 5 days)* or in "date" (i.e. 14/01/2012). The time it takes from despatch to your door will depend on the delivery service you select at the checkout.
Need help or unsure? If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
* Please note that this is the expected delivery date into our warehouse. Once we've taken receipt of the goods, we'll then need to process your order as if you'd ordered an "in stock" item - see above.